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Sense CCTV Privacy Policy

INTRODUCTION

Sense CCTV takes the privacy of our users’ information very seriously. In this policy is an explanation of how and why we use the information fetched about you through our website both when you purchase products and services from us and when you contact our sales and support services. Please read through this policy carefully to get an understanding of our information practices before using our surveillance services.

By using this website and any of the services we offer through it, you are accepting to be bound by the terms in this policy in respect of the information about you collected via our site. In case you have any queries about this policy, please use the contact details found on www.sensecctv.co.uk to get in touch with us, and our support team will do their best to ensure your questions are answered.

PERSONAL INFORMATION COLLECTED

Below is the personal information we may collect from you when you log on to our site or when you reach us through email or telephone:

  • Real name, a user name, date of birth, gender;
  • Contact preferences, telephone number, postal address, email address;
  • Information about your occupation and the products and/or services you are interested in; and,
  • Credit card details are with World Pay for secure transactions.

Personal date will never be sold to third parties or anyone else.

USE OF THE INFORMATION

We will use the information you give us to:

  • Verify your identity;
  • Provide you with information regarding our products and services;
  • Process your applications and orders;
  • Manage your warranty rights;
  • Obtain feedback about our products and services from you; and
  • Provide customer services.

SHARING YOUR INFORMATION

Sometimes Sense CCTV may find it necessary to provide certain personal information about you to companies we have a strategic connection with, to assist us fulfil your orders, provide credit facilities, and deliver goods to you.

We tell you about this immediately we collect the information. In case you do not wish to disclose some of the personal details we ask for, it is important to note that some services may be unavailable to you.

If you provide the personal information we ask for and accept to have it disclosed to third parties who are our business partners, we are committed to ensuring your privacy rights continue to be protected.

INFORMATION AUTOMATICALLY COLLECTED FROM YOUR COMPUTER

Your IP address, which is automatically recorded by our web server once you visit our site, is not linked to your personal information. Your IP address is used to provide us with demographic information for purposes of aggregation.

CHANGES TO YOUR DETAILS

Please contact us through email or telephone if you wish to change any of the details you have provided us with. We are determined to keep the information we have about you as complete, accurate and up to date as possible to avoid possible inconveniencies.

LINKING TO THIRD PARTY WEBSITES

If you link to our site through a third party site, or if you access other sites via links posted on our site, we cannot be responsible for the privacy policies of those sites. We recommend that you check the policies of those sites and contact their owners or operators if you have questions and concerns you need clarified.

CONTACT US

Feel free to contact us via the contact addresses set out on our website if you have any question regarding your personal information, or just want to air your views on our privacy practices.

For further information on the Government CCTV code of practice, and Data Protection for your business or home, click on the following links:

http://ico.org.uk/for_organisations/data_protection/topic_guides/cctv
https://www.gov.uk/data-protection-your-business/using-cctv